Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

We Accept; PayPal, Debit Card, Credit Card and MasterCard.

We take the security of our customer information very seriously. Our website is SSL Encrypted and we use secure gateway for all payments.

We offer FREE Delivery On All Orders Over £10.00.
For all other shipping costs, including International Shipping please check the Delivery Page section.

We’re so confident in our products, with this we offer a 90 day No Quibble Returns Policy. All we ask is that the items and packaging are in the same new condition as when you received them.

a) Via Our Website Contact Form
b)
Email Us: support@zacal.co.uk
c) Via Our Facebook Page

All UK Orders are usually delivered within 3-5 working days but please check the Delivery section for full delivery times.

Yes, we do. You can select the ‘Signed For’ delivery option at Checkout.

We aim to refund customers within 48 hours of receiving the returned items back.

We’re always working hard to keep adding new products to the website. However, if you can’t find something you’re looking for, just use our website Contact Us Form or email us and we’ll do our best to help.

Yes, we do. You can find out more and apply for a Wholesale Account HERE
If you need any further help, you can contact us via email at support@zacal.co.uk with your enquiry and we’ll get back to you.


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